1. Information We Collect

• Account data - registered email, password (stored hashed) and display name;
• Order and delivery data - consignee name, address, country/region, phone number, order contents and amount;
• Correspondence - anything you send us by email, on-site message or support ticket;
• Device and browsing data - IP address, browser type, pages viewed and time on page, cookie identifiers.

Card numbers, expiry dates and security codes are handled directly by our payment providers (PayPal / Stripe). We never receive or store full card numbers.

2. How We Use It

• To process orders, arrange dispatch, provide tracking and issue invoices;
• To deliver after-sales, warranty and technical support;
• To prevent fraud, abuse and transaction risk;
• With your consent, to send product updates, technical material and promotions (unsubscribe at any time);
• For analytics to improve the site and our products, using aggregated anonymous data.

3. Sharing

We do not sell, rent or trade your personal information. We share it only where necessary to fulfil your order:

• Payment providers (PayPal, Stripe) to take payment and issue refunds;
• Logistics and customs partners (DHL, FedEx, UPS, forwarders, brokers) to ship and clear goods;
• IT providers (hosting, email, analytics) to operate the site;
• Legal requirements where law or a competent authority requires disclosure.

4. Cookies

Cookies keep you signed in, preserve your cart and remember language and currency preferences. You can disable them in your browser, but login, cart and checkout will stop working. We do not use cookies to feed personally identifiable data to third-party advertising platforms.

5. Security and Retention

• HTTPS encryption site-wide; passwords stored as irreversible hashes;
• Order and transaction records retained as tax and accounting rules require (typically 5 to 10 years);
• Account data deleted or anonymised within 6 months of account closure, except where retention is legally required.

6. Cross-Border Transfers

As a Chinese company serving customers worldwide, your data may be processed in China and in destination countries for delivery. We transfer data across borders only where necessary to complete your order and provide support, and we require recipients to apply a comparable level of protection.

7. Your Rights

You may access, copy, correct, supplement or delete your personal information, and withdraw consent you have previously given. Send your request to the email below; we respond within 15 business days.

8. Updates

Changes take effect when posted on this page. We announce material changes by site notice or email. Continuing to use the site means you accept the updated policy.

Contact

Email: chang571@163.com Business hours: Monday - Saturday, 09:00 - 18:00 (GMT+8)